1. Refund eligibility
Refund eligibility has not yet been provided. Before publication, specify whether hosting plans have a refund window, which plans qualify and whether set-up charges or add-ons are excluded.
2. Non-refundable items
Only list exclusions that genuinely apply to your business, such as domain registrations, third-party licences or completed work, subject to applicable law.
3. How to request a refund
Explain the official support address, information required to validate the request and any deadlines. Never ask customers to email passwords or payment card details.
4. Refund processing
Insert your real review and payment reversal process, including processing timelines and refund method. Do not publish invented deadlines.
5. Questions
For queries regarding cancellation or refunds, use the contact details listed on the Contact Support page.