1. About the services
ZENOSIYA presents hosting plans and related information. Before accepting an order, provide the actual service agreement, specifications and supplier details applicable to each plan.
2. Customer responsibilities
Describe acceptable use, account security, lawful content and customer backup responsibilities appropriate to the hosting services actually offered.
3. Plans, pricing and renewals
Verify the listed plan features and state actual billing periods, taxes, renewal charges and any service limitations before publishing contractual terms.
4. Availability and support
Document genuine support availability, service-level commitments (if any), exclusions and how incidents are handled. Do not treat visual uptime figures as contractual guarantees.
5. Suspension and cancellation
Define fair and accurate cancellation, suspension, termination and notice requirements based on actual business operations.
6. Legal and contact details
Add the registered business entity, applicable jurisdiction, dispute process and contact information after legal review.